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"Excellent maternity and post birth care"

About: Northumbria Specialist Emergency Care Hospital

(as the patient),

My fiancée was admitted to the Birthing Centre at Northumbria Specialist Emergency Care Hospital in late October to be induced for the birth of our first child.

The standard of care was nothing short of exceptional and the Midwife Team who looked after my partner went way beyond the call of duty throughout her stay in the Birthing Centre. After the birth of our boy we were moved to Ward 16 and again the compassion and care of the staff was first class from admission to when she was discharged.

The staff in both the Birthing Centre and Ward 16 were an absolute credit to Northumbria Healthcare and we will forever be grateful to the wonderful staff on both wards.

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Responses

Response from Northumbria Specialist Emergency Care Hospital 7 years ago
Northumbria Specialist Emergency Care Hospital
Submitted on 08/11/2016 at 15:09
Published on nhs.uk on 09/11/2016 at 01:30


Dear Ajdixon1974,

Firstly, congratulations on your baby boy! Such an exciting time for you both.

Thank you so much for your lovely review, it is great to know that you received such a high standard of care from the midwife team. I’m so please your fiancée was well looked after during her admission at this special time for you both. We always strive to offer our patients the best possible care and I’m so glad this was the case for you and your fiancée.

It will be a pleasure to pass on your lovely review to the teams involved, I know it will be greatly appreciated.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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