About: Cheltenham General Hospital

(as the patient),

What could be improved


Anything else?

My father has recently been diagnosed with throat cancer and was due to go into Cheltenham Hospital on Monday (10th May) for 5 days of chemotherapy.

It is now Wednesday and there is no sign of a bed being available.

He has to ring up every morning to see if he is going into hospital or not, so our lives are on hold.

Is this a way to treat a serious illness?

Is this a way to run a health service?

Is this a way to treat a man in his seventies who has never before spent a single night in hospital and who had to ring the ward to find out what he should bring with him - as he hadn't received an explanatory letter?

I think not.

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Response from Cheltenham General Hospital

We are sorry to hear that your father experienced problems in being admitted for his chemotherapy. We are not able to provide you with any response via this website, however, if you contact our Patient Advice & Liaison Service on 0800 019 3282, they will be glad to help ascertain what the problem was and why there was a delay in your fathers treatment.

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