Accompanied a dementia resident of the home where I work, to Heartlands A+E on Wednesday night following a head injury. The staff on duty were absolutely amazing. The Drs, nurses and porter dealt with her with care, patience and so much understanding which can be a rareity in my experience as a lot of hospital staff dont seem to know how to deal with dementia sufferers. One nurse in particular, a pregnant lady called Shabs was absolutely amazing and should be commended for her professionalism and level of care shown to both the patient and myself. She went above and beyond to ensure our comfort and wellbeing. Thank you Shabs and the team on night shift
"Visit to Heartlands Hospital A+E"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS
Posted by Hetty (as ),
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