"Disappointing service"

I was horrified at the state of the room and with the nurses’ behaviour during my stay. The room I was in was not clean, blood drops were there for several days and, in my opinion, one of the nurses was the biggest bullies I have met.

I got off to a bad start on the first morning when I misheard the nurse asking me what I would like for breakfast.

I was so desperate to get out of the hospital I kept asking when I could see a doctor. I was told he would be here in a couple of minutes, two hours later I still had not seen a doctor, upon asking again I was told ‘in a minute’ in the end the only way I could be taken seriously was by lighting up a cigarette in the waiting room.

On one occasion, I was lying on the bed on my back when a nurse came along and told me very roughly to get up, to sit up. I was lying down as I had out my back out and found it difficult to move. There was no empathy, just ‘use your arms to pull yourself up with the side bars’, I strained my arms because of this.

I was eventually seen by a psychiatrist, she was the kindest person I met there.

In the end, I discharged myself. On discharge, I was also seen by another doctor who said I had been taken off one of my tablets for some inexplicable reason and that I must resume that medication straightaway. He said he would phone my local chemist and my GP to advise them so I could get the tablets I needed. I have called both the chemist and my GP, they have not heard from the hospital doctor. So much for restarting the medication and his promises to arrange it all.