"everything. i arrived in a&e ..."

About: Fairfield General Hospital

(as the patient),

What I liked

everything. i arrived in a&e with my 16 year old son in agony he collapsed on the floor and was rushed into be seen by a doctor straight away . within 30 mins he had seen a consultant and a surgeon and had an x ray to determine the problem . the nurses were very considerate to us regarding his age and the stress he was under , they thought it was his appendics and because of his age asked if they could transfer us to the royal manchester childrens hosptal . The ambulance was organised efficiently and we was soon on our way to manchester with my son on a morphine drip . When we got to the childrens hospital they turned him away because he was 16 but the ambulance staff were brilliant and waited with us and gave me every confidence i could go back to fairfield where i wanted my son to be treated. This was the only hickup in my sons treatment and i think it was just misunderstanding . when we got back to fairfield we went to a&e and was transfered to the male surgical ward within 15 mins . As soon as we got there the surgical team came and took my son down to theatre . i have to say a big thankyou to all the doctors and nurses who looked after my son after being seriously ill with a burst appendics , the support worker even cleaned a side room at 12pm at night so my son could have his own room and not be on the general ward, being only 16 i am sure this made his stay much easier for him and us . I felt very confident in all the staff and their decisions ,and working in hospital myself know the pressures they are under . i can only congratulate fairfield for the treatment we recieved at a very stressful time.

What could be improved


Anything else?

a little note the parking is brilliant and quite reasonable

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Response from Fairfield General Hospital

Thank you for taking the time to comment on your son’s hospital attendance. We will feed your very positive comments and thanks back to the appropriate teams.

Parking is often difficult in Hospitals, so your comments are very encouraging.

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