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"4 year old admitted to a&e."

About: Pinderfields General Hospital / Accident and emergency

I phoned 111 service on 23rd October for my 4 year old son. They sent out an ambulance as he was presenting as needing immediate care and there were no appointments in my area. The paramedic decided he needed to be admitted due to his presentation. He was given oxygen in the ambulance and we were then left my ambulance staff on a corridor near a desk with police officers and men that had been fighting. We were seen by a nurse then left in a tiny waiting area. Hours later a doctor saw him. They looked at his ears and throat - gave him the briefest check over and asked us to do a dioralyte challenge. It was now very late. My son was tired and didn't want to drink the dioralyte. When we saw the doctor again. In a public waiting room they suggested because he hadn't been sick or had diarrhoea after drinking 30ml of dioralyte he was not unwell. The Dr told me he was clearly a well child and even though he hadn't been unwell for at that point 9 days. With a temp exceeding 38.5 degrees at all times. They thought it best that I just give back to back paracetamol and ibuprofen until he improved. This was the early hours of the morning. My car was at home with my partner and 1 year old and they suggested I get a taxi back to cleckheaton. It no wonder transpires after my son being admitted to Dewsbury children's assessment and seeing the most fantastic doctor he actually hadn't pneumonia. Had the first doctor even given us the time of day this could maybe have been avoided. But because he wasn't presenting as he had at home and in then ambulance they told me he was not an unwell child. A&e that night was a shambles. Not once was my son offered a drink.

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Responses

Response from Pinderfields General Hospital 7 years ago
Pinderfields General Hospital
Submitted on 02/11/2016 at 14:53
Published on nhs.uk on 03/11/2016 at 01:31


We would be pleased to arrange for this episode to be investigated if the family would like to contact us directly.

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