"Cleanliness of the hospital."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

Cleanliness of the hospital.

What could be improved

Apalling treatment received at Harlow hospital EPU. Rude staff. Treated like an inconvenience rather than a woman terrified of losing her babies. Harlow failed to administer an injection which I have been informed by another hospital, could have saved my twins. Treated by a multitude of locums who had not read my notes and did not know my medical history (my notes were lost on two occasions).

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Responses

Response from Princess Alexandra Hospital

Thank you for providing comments about your experience, your comments have been passed to the manager of the unit. If you would like to make a formal complaint please contact our Customer Service Team on tel: 01279 827084 or email: complaints@pah.nhs.uk

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