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Many staff were very friendly

Story from nhs.uk

"Many staff were very friendly"

About: Pinderfields General Hospital

(as the patient),

What I liked

Many staff were very friendly

What could be improved

Communication between staff. Not losing my medical notes twice. Having to have repeated tests as no-one could recall the previous results. Became ill in Feb 2010 and now over two months on I am still without treatment because of all these errors I am now due back at the hospital in 4 weeks I am told that this is how long it will take for them to find my records and gather all test results together. My condition is worsening and I feel constantly fobbed off and have absolutley no faith left in the staff at Pinderfields.

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Responses

Response from Pinderfields General Hospital 13 years ago
Pinderfields General Hospital

Submitted on 07/05/2010 at 12:29
Published on nhs.uk on 08/05/2010 at 04:26

We are sorry to note this poor experience and would invite the patient to contact us directly on 01924 212672 in order that we may look into the concerns.

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