"I came there after premature bleeding ..."

About: King's College Hospital (Denmark Hill)

(as the patient),

What I liked

I came there after premature bleeding on a 6month pregnancy,

As soon as i came to the assessment centre and told about the bleeding put me onto a Labour ward with no waiting at all, which I was grateful for.

They were kind, sensitive and treated me like a person, not a number.

I was taken to my own room, and treated well and given pain killers when I asked for them.

Another hospital I went to made me wait whilst having a miscarriage so its a great contrast.

What could be improved

The food was quite terrible, I had to buy in.

While giving birth i was alone, and my partner had to press the buzzer to bring the midwife back (they were very over worked, seemed to be in many places at once so I don't blame them at all), a different midwife came in, collecting towels, saw me and then went off without a word :s, not sure what that was about, but I was in real pain at that point, so maybe they could have reassured me?

Anything else?

I thought they dealt very sensitively with my still birth, were so kind and nice, and helped me with my options.

I am very happy with the hospital, and would recommend to anyone who wants to go there.

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Responses

Response from King's College Hospital (Denmark Hill)

Thank you so much for taking the time to give us your comments about King’s. Please accept our sincere condolences at this time.

We will pass your positive comments onto the midwifery team who will be very encouraged by your experience and kind words. I am sorry however that some of your experiences in the department were not so good and will pass this information onto the head of the midwifery department. I will also pass your comment regarding the food onto our facilities manager.

We report back quarterly on comments and suggestions received and what we have done about them. This information will be posted alongside the comment card boxes and on our website.

Thank you again for your kind comments which are very much appreciated.