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"Professional staff"

About: Victoria Hospital / Endoscopy

(as the patient),

I was a colonoscopy patient attending Dept due to bleeding from my back passage.

My admission nurse Julie was absolutely wonderful- she explained everything to me and treated me with the utmost dignity and respect. The two nurses in the room with the doctor were also second to none- very professional.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 7 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 27/10/2016 at 17:41
Published on Care Opinion on 28/10/2016 at 13:02


picture of Gillian Ogden

Dear Edge820

Thank you for taking the time to post your comments regarding your recent endoscopy experience.

It must have been a worry for you to experience bleeding from your back passage and it was heartening to read that Julie and the staff in the procedure room were able to support you well before and during your colonoscopy procedure.

Julie has already read your post and she was touched to receive your kind comments. I will share your post with the rest of our staff now.

I hope that the procedure has identified the reason for your bleeding and I hope that you have recovered well.

Thanks again

Kind regards

Gill Ogden

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