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"Dementia Care in hospital"

About: Royal Preston Hospital / Trauma and orthopaedics Royal Preston Hospital / Urology

(as a relative),

My mother was admitted to hospital with a hip fracture from her care home where she was living with moderate Alzheimer's. During her stay other medical conditions were found which resulted in her being moved to and fro between wards and resulting in no physio as promised! She was eventually, after much persuasion discharged but was re admitted two days later with a further break to her leg.

Although we cannot fault the care she is receiving from individuals we feel that the FORGET ME NOT booklet that we filled in twice is not being followed. For example my mum is told to press the buzzer should she need anything but does not comprehend what a buzzer is. The other very concerning matter is that she is being presented with food but doesn't understand what to do with it and so is loosing weight rapidly.

She is also now practically incontinent as a result of her stay...

In my opinion there seems to be a general lack of understanding for dementia needs for both patients and relatives as it is very upsetting to see your loved ones so frightened!

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Responses

Response from Lancashire Teaching Hospitals NHS Foundation Trust 7 years ago
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 28/10/2016 at 08:49
Published on Care Opinion at 13:05


Good morning concerned1415

Thank you your kind comments about the care your mother is receiving from individuals but I was concerned to read your other comments. I would welcome the opportunity to address the issues you have raised. but need more information in order to do so. Could you please contact the customer care team on 01772 522521 so that I can follow this up with the Matron for the ward

Kind regards

Steve O'Brien

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