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"Not happy at all"

About: Pinderfields General Hospital / Accident and emergency

After wasting 5hours of my life in the A&E waiting room and probably only 20mins within the assessment area the doctor told me they don't do further tests in A&E apart from bloods & urinalysis.

I have been suffering from abdominal pain since the beginning of September and leg pain for almost 10days.. I am writing this review at 03:05am because I am unable to sleep due to the pain even after having taken pain killers. The doctor checked my notes on the system and decided no further action was needed for looking into my abdomen pain issue. Fair enough, my gp is looking into it. The doctor was ready to send me home without having fully looked into why I came. I had to remind them of my leg pain which is a constant ache and throbbing. They asked for me to roll me jeans up, they had a quick 30 seconds glance and said its nothing serious - 'probably just muscle pain'.

I again explained how much pain it's causing me and reaches all the way to my joints,. They then measured my shins for what reason I don't know and made the decision that there's nothing wrong with my legs. No advice-nothing.

They were very patronising. I have suspicion they were a student doctor but not sure, if they were they definitely did not go back to a senior to double check for advice. Never have I been brushed off like, the doctor made me feel as though I'm just making up my symptoms and wasting hospital time. They kept repeating how they wouldn't admit me 'just for this', implying I'm obviously not as important as other patients. I kept responding back that I am not asking to be admitted, who in their right mind would willingly want to be? I was only asking for thorough check to be done.

Not happy with the service I've received. If doctors are not doing what there paid to then what are they there for. So disgusted that I'm out of words.

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Responses

Response from Pinderfields General Hospital 7 years ago
Pinderfields General Hospital
Submitted on 26/10/2016 at 17:35
Published on nhs.uk on 27/10/2016 at 02:30


We are sorry that you were unhappy with the care you received and would be pleased to investigate if you would like to contact us directly with the appropriate details.

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