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"Urology aftercare very poor"

About: Sarum Road Hospital

Was left to lie in a bed in my own urine and blood for several hours after the consultant had to carry out an emergency procedure due to lack of nursing care. I was left without food or drink until the night staff came in to my room at 9:30 PM. The care did not improve over the coming days. Food was over cooked and poorly served. Some of the nursing staff were very good but the majority were bone idle, and disorganised. I Would never want to return there.

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Responses

Response from Sarum Road Hospital 7 years ago
Sarum Road Hospital
Submitted on 25/01/2017 at 16:23
Published on nhs.uk on 26/01/2017 at 01:36


Thank you for taking the time to share your experience of BMI Sarum Road Hospital. We are very sorry that your admission did not meet your expectations on this occasion. Your comments have been discussed with all the relevant staff so that we may learn from them and improve the patient care and services delivered at the hospital. Thank you for your constructive feedback.

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