"Feedback"

I have had stents fitted a few years ago and was placed under the care of a particular Consultant sometime in 2010 during that time I have only met them once and had further treatment carried out by their team in Jan 2015 but not them. I recently had treatment and one of my medication was stopped by a new doctor who had clearly not looked into my history, I wrote to my Consultant on the 19th September 2016 to ask if it was safe for me to stop the medication and to date I have not had a reply maybe I would have received a phone call at best had I been a so called TV celebrity. Not so much as an acknowledgement letter has been received, from my perspective this is really poor service. Rang the department also very rude and no return call as promised.