"Mostly amazing staff"

My father was in the AMU B ward. On arrival the staff were amazing, caring and dedicated. My dad was quickly made comfortable, assessed and we were all offered drinks etc. The staff worked relentlessly with all the patients, listening, cleaning and caring for them non stop, the atmosphere was cheerful, caring and very efficient. The following day different staff were on the ward, unfortunately the standards dropped dramatically. The sister in charge only seemed interested in freeing beds. Thye Couldn't read the consultants notes and didn't bother to find out what it all meant anyway. When my dad needed help, they just said they would get someone and no one came for ages. The care and attention to detail were lacking, The nurses hardly spoke to the patients, the atmosphere was dreadful no team work.. It was like a different hospital, day 3 Different staff, again abs amazing, the team couldn't do enough for all the patients and worked non stop. I can't thank or praise them enough. So caring, so cheerful, so efficient. So day one and day 3 staff thank you you are a credit to your professional. Dad sadly passed away in the coronary unit and again the care in that ward was outstanding. Thank you xx