"The all staff are very helpful ..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
What I liked
The all staff are very helpful and try their best considering their work load.
What could be improved
The lifts and more communication with patient and relatives of patients.
My experience with Lister hospital has been good - it is my 84 year old father's experience which I am rather upset about. My father has been an outpatient for the past four months, attending clinics, tests and scans to find out what has been causing him so much pain and weight loss. Last Thursday 29th April he had an appointment with his specialist - he thought it was a usual routine appointment - this turned out not to be the case. Baring in mind that my father who is very frail now and had had to make two long bus journeys on his own to attend the clinc(I did not find this out until the afternoon). He was told by his specialist that they where very sorry to tell him but after months of tests and scans he has terminal cancer and may have
about one month maybe a year to live. Well fair enough - what I cannot quite understand is the specialists knew that they were going to deliver bad news to my father why oh why did they not ask him to have a relative or friend to come with him. He then had to make that long journey home all on his own after being told he may not have long to live!! All I want to know is what is the normal policy/ procedure for telling a patient a that they have only months to live. I am very upset and angry with how my father was treated - or once again is it because he is old and a waste of time. This has left our whole family in shock.