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Experience of day surgery 17.10.16

Story from nhs.uk

"Experience of day surgery 17.10.16"

About: Cumberland Infirmary / Trauma and orthopaedics

Excellent cooperation by staff enabled me to have outpatient appointment and day surgery on same day! Everything clearly explained and staff made great effort to put me at ease. I felt very confident that I was in a good place. All staff friendly and professional. Thank you so much!

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Responses

Response from Cumberland Infirmary 7 years ago
Cumberland Infirmary

Submitted on 24/10/2016 at 16:52
Published on nhs.uk on 25/10/2016 at 02:30

Thank you for getting in touch with us with such a positive review of your recent outpatient appointment and Day Surgery admission on 17th October. All of the teams involved will be pleased to hear that you thought your care was excellent.

Your comments demonstrate this is a whole team approach to care as everyone has a part to play in the patient experience.

I shall make sure that your comments are shared with the teams involved.

I do hope that you are recovering well from your procedure.

With our best regards,

Alison S-D

Patient Experience

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