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"Everyone I met were professional, courteous and kind"

About: Victoria Hospital / Cardiology

(as the patient),

I wanted to write to say how impressed I was with my appointment today at the Victoria Hospital in Kirkcaldy. I was seen on time and had a number of investigations and every person I met technicians, nursing assistants, physiologists, radiologist and consultant were professional, courteous and kind. As a fellow health professional it can be disappointing when you are on the "other" side of the process and things don't go as you had hoped. Today I was proud to be part of that workforce and would like to express my thanks

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Responses

Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Health & Social Care Partnership Fife Wide 7 years ago
Louise Ewing
Clinical Service Manager, Older Adult Services,
Health & Social Care Partnership Fife Wide
Submitted on 24/10/2016 at 10:06
Published on Care Opinion at 10:42


picture of Louise Ewing

Dear lod66

Thank you for taking the time to give us your feedback. It was good to hear you were seen on time and that staff were professional, courteous and kind; what we want to achieve for every patient, every time. I will gladly share your post with the Teams identified as it will re enforce the good work they do. I'm sure it will be much appreciated by all.

Regards

Louise Ewing

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