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Terrific experience all the way through

Posted By Teflon man

"Terrific experience all the way through"

About: East Surrey Hospital / General surgery

(as the patient),

Terrific experience all the way through lovely clean room on woodland ward extremely professional nurses and service care staff.

I love the NHS as just had cancer treatment as well brilliant.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 7 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 29/11/2016 at 16:34
Published on Care Opinion at 16:44

picture of Ian Mackenzie

Dear Teflon man

Thank you for taking the time to post such positive comments about your recent stay on Woodland Ward. I'm glad that you love the NHS, as we do too and its great that we are able to be here for you when you need us.

Best wishes

Ian

PS - I do like you nickname (Teflon Man)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Teflon man (the patient)

Hello Ian.

Thank you for the response I think it's nice to give credit for great work.

Again thank you for the surgery and aftercare brilliant.

Best.

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