"I was very upset, on paying my ..."

About: Royal Preston Hospital

(as a relative),

What could be improved

I was very upset, on paying my car parking fee in the entrance hall, to have the machine respond "Thank you. Have a nice day." This was most inappropriate having been in the evening with a very sick friend. "Thank you" would be polite and sufficient. More thought and consideration needs to be given and "Have a nice day" should be removed.

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