"Excellent!"

Although there was a short delay for my appointment I was kept informed and was re-assured to learn that the reason for the delay was because the consultant gave whatever time was necessary to preceding patients. Scheduling a morning's patients with unknown requirements has to be a difficult task. The consultant neurologist who saw me was professional, thorough, friendly and re-assuring.

Thank you!

Richard

Story from NHS Choices

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Responses

Response from Hove Polyclinic

Dear Richard

Thank you so much for taking the time and trouble to post some feedback about your positive experience, although I was sorry to learn of your wait.

I will forward your kind words on to the team and I know they will be really grateful to see them. I hope you are recovering well.

Best wishes

Hannah Pacifico

Patient Experience Team

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