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"BRI - A&E and ENT Dept"

About: Bristol Royal Infirmary / Accident and emergency

BRI - A&E and ENT Dept- Following a GP referral I attended A&E , who had a note to say they were expecting me. I was seen within 20mins of my arrival by the sister and then specialist doctor. The whole area was very clean, I was given my own room on the ward and everyone I came across was polite, respectful and most importantly to me, very kind. The communication between the staff was great, although as a patient I did feel like I could perhaps have been told more at times but I was always given information when asked. Great after care when I was sent home too, including a student nurse escorting me to the main exit and helping me to arrange transport.

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Responses

Response from Bristol Royal Infirmary 7 years ago
Bristol Royal Infirmary
Submitted on 31/10/2016 at 16:05
Published on nhs.uk on 01/11/2016 at 01:30


Hello.

Thank you for leaving your feedback. We wish you all the best in your recovery. Many thanks.

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