"Went in as a Majour incident."

About: Manor Hospital / Accident and emergency

I went in as a major incident due to a road traffic accident on my motorbike. The paramedics was fantastic. I got the the hospital and waited in a corridor on a spinal board with a neck brace on for over 2 hours...no one had assessed me, then put in a room for a further hours still no assessment off a doctor so my partner kept pestering the nurses to get a doctor to look at me. Finally a doctor came who's attitude was terrible stating he'd been taken away from a patient to come and see me. They got me down for an X Ray to only be told we can't do the X Ray because you have a bra on...they took me back where I waited for assistance. My knee was badly injured and no one had even treated that let alone anything else. In the end I ended up taking the neck brace and everything off and going home! Absolutely disgraceful!

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Responses

Response from Manor Hospital

I am sorry to read of your poor experience - please contact us so we can look into this matter further

Patient Relations 01922 656463

patientrelations@walsallhealthcare.nhs.uk

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