"It's nice to say just how well I was treated"

About: Castle Hill Hospital / Audiology

(as the patient),

I cannot put into words how proffessional, dedicated and caring the staff were at the Endoscopy unit Castle Hill. In simple terms they couldn't enough for me, despite having a disabled, and many elderly patients to care for, and I would say to anyone who is undergoing a similar procedure not to worry one iota, as they really take the sting out of what could be something not nice. As a pretty hardy guy from essex (or so I thought) I really became quite nervous from the outset, but I was soon put at my ease. And its nice to say just how well I was treated, just on the merit of being another human.

I am am pleased to say that although being lucky enough being able to avoid doctors, nurses and other healthcare proffesionals for many years, in that time the NHS is something that has come on in leaps and bounds and is something that we should be truly proud off.

I am pleased I found this website as this really needs saying

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Response from

Dear GrahamJE Many thanks for placing your posting on the Patient Opinion website. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services. Trisha Frost, NHS Hull
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