"kindly and courteous help"

About: St Peter's Hospital / Trauma and orthopaedics

(as the patient),

Rather nasty deep gash on my leg as a result of a heavy wooden box falling on my foot. (Accidentally knocked over by someone else), Yes, there was a wait for triage and another wait until a nurse was free to attend to the wound. However, my husband and I experienced kindly and courteous help from the receptionists through to the very experienced and competent nurse. Great praise to her - she assessed the damage and did a very good job of cleaning and repairing the wound. Thank you.

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Responses

Response from St Peter's Hospital

Dear Mary- Lau

Thank you for your lovely feedback about our A&E team, which we has passed onto them. We are pleased to hear that you were treated kindly and courteously and looked after well by the nurse.

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