"Staff Shortcomings"

The consultation in the Eye Casualty department was excellent except for the repeated visits from other staff members barging into the room asking questions of my nurse while they had tweezers in my eye. They showed complete disregard for me, the patient, insisting on interrupting the nurse while they were explaining critical points to me. That may account for the reason that the nurse forgot to tell me that the prescription they gave me could only be filled at the Trust Pharmacy in the hospital building. This I only found out after I had returned home to Newark and visited my local pharmacy with said prescription. The nurse told me that this was a regular occurrence.