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Discharged without any knowledge

Story from nhs.uk

"Discharged without any knowledge"

About: Basildon University Hospital / Dermatology

Just rang the department to enquire when my daughter's next appointment was only to be told she had been discharged with out us being told.

My daughter is desperate for help with her skin but now has to get another referral from GP so we're looking at waiting at least another 4 months.

Shocking service, although reading other reviews, I'm now not surprised at all.

Shall definitely be requesting Broomfield.

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Responses

Response from Basildon University Hospital 7 years ago
Basildon University Hospital

Submitted on 07/11/2016 at 14:07
Published on nhs.uk on 08/11/2016 at 01:30

Thank you for your comments.

We are sorry to hear that you have been experiencing problems regarding your daughter's appointments at Basildon Hospital.

If you would like to discuss further the issues you have raised, please contact our Patient Advice & Liaison Service (PALS) on 01268 524900 Ext 4440 or email pals@btuh.nhs.uk, and they will investigate these for you.

Thank you.

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