"Arrow ward nurses"

About: Hereford County Hospital / Respiratory medicine

The nurses on arrow ward were fantastic. They gave me so much confidence and help while I was there. Even with what was going on with me and how scared I was I still felt completely safe in their hands. The nurse in charge was brilliant and always made sure everyone was ok. The night doctors weren't great though. One even started screaming at the nurses as they were very concerned about my condition after my chest drain was removed during the day. Once they'd finished shouting at them the doctor came to me in a foul mood and was very rude until they realised that my lung had collapsed again. I didn't hear any apologies to the nurses at all. Thank you to the wonderful nurses on the ward they were absolutely fabulous and if I have another collapse I would happily go there again.

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Responses

Response from Hereford County Hospital

Many thanks for taking the time to provide us with your valuable patient feedback.

I am forwarding your compliments to our staff on Arrow Ward which I am sure they will greatly appreciate.

Many thanks.

Patient Experience Team.

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