"Outstanding birthing care"

About: Northumbria Specialist Emergency Care Hospital

(as the patient),

I am over the moon with the care I received from the birthing centre, surgical team and wars 16 in the process of giving birth to my 3rd child. All staff were amazing and so friendly and helpful too through all of the complications I encountered. Mine and my babies best interests were first and foremost throughout the induction, c section and aftercare. It made such a difference having my partner able to stay with us too. Very clean and fresh rooms and everything needed for a comfortable stay. Thank you so much.

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Dear Twiggyx,

Congratulations on the birth of your baby – what an exciting time for you and your family.

I am so pleased that you found the staff treating you to be friendly and helpful, especially through your complications, which I can imagine were quite worrying for you. It’s great that to know that having your partner with you made such a positive difference – we really believe it’s so important that families can share this experience together.

I will be sure to pass on your review to all the teams involved with your care and I know that it will be greatly appreciated.

All the best,

Jessica

Jessica Mallach – Head of Quality Improvement & Patient Experience