About: Burnley General Hospital

Professional welcoming staff unpleasant procedure with throat spray but that is a option I willingly chose.I would recommend the sedative for people being referred for this procedure.but I wanted it over as quick as possible.got my results to give to g.p.within minutes.excellent hospital.

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Response from Burnley General Hospital

Thank you so much for your comments regarding the Endoscopy Department at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback regarding the department.

I will ensure your comments are passed onto the staff who will be pleased to hear your experience was positive as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your visit so we can understand the bits of the experience that made this so positive we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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