"Worst experience of my life"

About: Woodbourne Priory (birmingham)

I attended this hospital today with a friend who was going voluntarily to see if he liked the premises and facilities. Out of nowhere they decided to section him under section 52 all because he asked to leave as he did not feel comfortable in the environment. Prior to this staff staff dumped him in a room and left him sat there in the freezing cold (wouldn't turn radiator on) for 2 hours. Staff were rude to him and made him feel like he was a burden. They are lazy and just sit behind the reception desk chatting whilst patients are needing help. Awful place, being in there would make anyone want to harm themselves.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Woodbourne Priory (birmingham)

We are sorry to hear that you had a negative experience at The Priory Hospital Woodbourne. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

  • {{helpful}} of {{total()}} people think this response is helpful