"Excellent, caring department"
About: Burnley General Hospital / Gynaecology Burnley General Hospital Gynaecology BB10 2PQ
I was referred to the gynaecology department as an urgent referral. My GP make the referral on 22 September and the hospital rang me the following morning. My scheduled appointment was for 5 October at the 'one stop clinic'. From arriving at the hospital on 5 October for my 10.25 appointment I was treated with the utmost kindness, the waiting time was minimal for the scan, the sonographer was very thorough and took the time to explain what they were going to do. I then waited a very short period of time to see the doctor who explained in great detail the procedure and gave me ample time to ask questions. The procedure was carried out by the doctor and the consultant was also present. There were also a number of lovely nurses in the room and they helped to calm my fears. Surprisingly, my friend was also allowed in and this again was a comfort. Whilst everything was so very positive about my experience, my first at Burnley General, I was just a little sad when I was told that, due to cost cutting, I would not be notified of the results of the biopsy unless the results were positive. I really do think that something, if it's only a pre-printed note, should be sent to advise of the results and it would be far less stressful if you knew you would be notified one way or the other.