"Delayed response in attending an emergency"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My brother, fell from a ladder this afternoon. With a great deal of difficulty he managed to drive to his home, he then could not get out of his car. He hit his head when he fell and he most likely broke his leg. It took more than 2 hours for a paramedic to get to him. He has high blood pressure and he has severe asthma, the response time, particularly in view of his injuries is diabolical. He has then been helped in to his hallway by the paramedic and is awaiting an ambulance to take him to Gloucester hospital, yet another delay. We will follow up tomorrow with further details of this diabolical delay.

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