Every member of staff from my call to 111 listened and took me seriously, making sure I received the most appropriate treatment every step of the way including actually being admitted instead of left at home to cope as I had been by my GP 3 or 4 times with the same condition over the last year or so. If if I had not gone in, it would have resulted in another and perhaps more serious outcome next time.
NHS 111, Ambulance, A&E and Ward 18 Surgical Admissions staff all treated me with the greatest respect and dignity, involving me and keeping me informed all the way. I had the best medical care and was home in 48 hours recovering from keyhole surgery. Friendly, kind and professional staff who naturally care for their patients. Thank you
"From NHS 111 to Ambulance and RBH"
About: Royal Bournemouth General Hospital / General surgery Royal Bournemouth General Hospital General surgery BH7 7DW
Posted via nhs.uk
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