"Very Rude Stafff"

About: Parklands Hospital

My wife was admitted to Hawthorn 2 on the 8th October in a very depressed acute mental state. When I called this morning as her husband of 27 years, the member of staff refused to discuss anything with me. None co-operation you can have it. I give significantly better than I receive.

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Responses

Response from Parklands Hospital

Thank you posting your feedback on NHS Choices. I am very sorry to learn you encountered difficulties when calling the hospital to speak to someone regarding your wife. If you would like to discuss the matter further with a member of the Customer Experience Team please do not hesitate to telephone 023 80 874065 for further assistance. We will then contact the manager at Parklands to look into the issue and respond to you.

Kind regards

Julie White, Customer Experience Team

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