"Ear operation"

About: Forth Valley Royal Hospital / General surgery

(as the patient),

Just back from having morning surgery in larbert ambulatory care, I cannot praise all the staff highly enough.

It would be good if there was a bit more heating in the waiting room before the operation.

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Responses

Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Hazeljd

Thank you for taking the time to leave such lovely feedback. I was so pleased to hear that your experience was such a positive one.

I have shared your feedback with the Senior Charge Nurse, who will discuss your comments with the team.

I hope that you are recovering well from your surgery.

Kindest regards

Pauline Marland

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