"I can't believe only 2 responses ..."

About: Victoria Hospital (Deal)

(as the patient),

What I liked

I can't believe only 2 responses so far! The staff are friendly, efficient and caring and the hospital is clean, well appointed and easy to reach. This place totally restores my faith in today's NHS.

Anything else?

There were rumours that there were moves to close this wonderful hospital. If the NHS try it they will have one mother of a fight on their hands!

Story from NHS Choices

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Response from Victoria Hospital

Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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