"Post natal care"

About: Liverpool Womens Hospital / Maternity care

I'm going to write this in simple terms as its a very emotional subject for me, one of which I could spend hours writing about. Here it is in short.... A year ago I had my beautiful daughter who is amazing. Firstly, the midwives on the delivery suite were fantastic, the theatre team were fantastic (I had to have an emergency c- section) but the post natal care I received was appalling. I was left alone at 4am having just undergone major surgery to birth my daughter, I was still very much under the influence of the drugs I had been given, I was crying and extremely upset and my mum and husband were told to leave. I was then left to breastfeed alone and emotional, the midwife was rude and abrupt and unwilling to help. I don't remember a lot of the time because I had so many drugs in my system and I was left, drifting in and out of sleep, holding my baby. Anything could have happened, I could have dropped her or rolled over- I can't even think about it. I was in an extremely vulnerable position and I was left and treated with zero empathy or compassion. I felt utterly let down by the medical staff. The following days that I had to stay in hospital were also awful from a staff point of view- I was met with bad attitudes and overheard staff criticising other staff members, I was given no help despite me being unable to move, get out of bed or change my baby girls nappies. I felt totally unsupported and let down. One person in particular was particularly rude and I have thought about making a formal complaint on many occasions. Patronising, rude and very abrupt. I did however speak to a couple of lovely midwives the day before I was discharged and they were lovely. It is such a shame that a large part of my experience with staff was negative and I would not any other woman feeling that unsupported at what is such a raw and vulnerable time where you need to feel understood and cared for. Shame on some of those midwives, they shouldn't be in such a privileged position with attitudes so awful. I've got my beautiful daughter so that's all that matters to me but I wanted to voice my concerns as improvement in the care and services is absolutely vital.

Story from NHS Choices

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