"Great care"

About: Russells Hall Hospital / Vascular surgery

(as the patient),

I was telephoned recently by, from Mr Newmans Secretary to see if I could attend the next day for my varicose vein procedure. I have to say that from the staff on reception to all the day care staff, that I was treated with the utmost care and nothing was too much trouble. Mr Wall who was to perform the procedure explained everything to me every step of the way. I was looked after from start to finish. 10 out of 10 to everyone involved. Great care was experienced throughout.

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you for submitting feedback about your experience of our team in vascular surgery. It is wonderful to hear how impressed you were with the treatment you received from all staff and that Mr Wall kept you well involved and informed throughout your visit. We have passed your lovely comments onto the team.

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