"Thank you very very impressed"

About: Northumbria Specialist Emergency Care Hospital

I wish to take the opportunity to say a heartfelt congratulations and thank you for the excellent quality of care i received while in your care.1st i would like to thank the team in A&E for their expertise and knowledge two wonderful Doctors for their diagnosis and treatment despite wearing a: halo: they were both able to diagnose and resolve the problems i was experiencing thanks guys you will both make excellent consultants one day also to the staff on ward1 for your wonderful care and attention to many names to mention but all working together as one brilliant team that includes both day and night staff not forgetting the consultants from both departments i must also mention the porters and the radiology staff and the clerks and last but not least the domestic staff overall i have spent the last 4 years in a hospital environment and always thought the RVI were a hard to follow up until now but you guys have smashed it so once again a huge thank you for the most excellent stay you are all so professional in the rolls you play continue with your excellent fantastic professional quality work you all play in your individual experience rolls and carry on with the jobs your so great at love and admiration for you all Chris barker x

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Response from Northumbria Specialist Emergency Care Hospital

Dear Chris,

It was really lovely to read your great review of The Northumbria Hospital, thank you for sharing this with us. I was so happy to hear about the excellent care that you received on both the Emergency Department and on Ward 1, and especially the breadth of staff that you received this care from. I will ensure that your kind comments are passed on to the teams who were involved with your care and I know that they will be greatly appreciated . This is exactly the standard of care that we want all of our patients to receive and the staff will be proud to have provided this to you.

Kind Regards,


Jessica Mallach – Head of Quality Improvement & Patient Experience