"Follow up from routine breast screening"

My husband and I were alarmed when I received a letter on a Friday asking me to come to a follow up the following Monday. However, I was seen straight away and the Breast Care Team at Kent & Canterbury Hospital could not have been more caring and professional. I felt a lot happier on leaving, even though a biopsy had been taken. I was very relieved to be rung a few days later to give me the all clear, so a return visit to the hospital was not necessary.

It's good to see that the highest standards of patient care are being maintained at a time when the Trust and its staff are under enormous pressure.