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"Fantastic staff in endoscopy"

About: University Hospital Ayr / Endoscopy

(as the patient),

I was so nervous, but the Staff were all fantastic made me completely at ease.

Big shout out to them all Thank You so Much xxxx

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/10/2016 at 17:00
Published on Care Opinion at 18:48


picture of Eunice Goodwin

Dear Tttttttt,

I will make sure they hear your loud thank you. Thank you so much for sharing your experience, it will help others to know that the staff were fantastic and put you at ease.

best wishes,

Eunice

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