"Total professionalism"

About: City Hospital / Gynaecology Sandwell General Hospital / Gynaecology

(as the patient),

Following the discovery of large pelvic cyst, I was treated by Miss Downey. She performed the surgery to remove the cyst and a total hysterectomy recently. I was later transferred to Ward D27 for post operative care. The treatment I received from all the staff was second to none. At all times I was treated with dignity and respect and all my care needs were provided with total professionalism.

I would like to commend Miss Downey and all staff for their care and professionalism. They are a credit to the hospital and the profession as a whole. I cannot praise them highly enough.

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Response from Sandwell General Hospital

Thank you for you kind words. I'm pleased to hear that staff on D27 were caring for you. I will pass on your feedback to the team. I wish you well,

Toby Lewis, Chief Executive.

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