"Refused hip replacement"

About: Spire Wellesley Hospital

Refused hip replacement after waiting a year,had a consultation in June 2016 where I was told I needed a hip replacement,got a date for 26/09/2016 to come into hospital as you can imagine I was very anxious and had been preparing myself for surgery since I was told I needed one,i have degenerative arthritis which will not improve but the Consultant on the day said I did not need a hip replacement and insisted that I only needed a hip injection,i have had 3 of these and none have worked,the Consultant would not listen to me when I said I wanted the hip replacement,so very rude and unprofessional and disrespectful,i complained the day after and was told I would see another consultant only to be let down again,i will be taking this matter further as I am in so much pain and no human being should be treated like this,appalling treatment at the Wellesley and I am feeling totally let down.I have other letters from Southend Hospital also confirming I need a total left in cemented hip replacement plus I have obtained copies of my x rays,dissapointed

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Responses

Response from Spire Wellesley Hospital

Dear Sir/Madam

We were sorry to hear of your problems in relation to your hip procedure.

We have written to you with a detailed response to the situation but please don’t hesitate to contact me on 01702 462944 if there is any further assistance or explanations that I can offer you.

Matt Calver, Hospital Director.

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