"Clean Friendly Hospital BUT making an..."
About: Altrincham General Hospital / Dermatology Altrincham General Hospital Dermatology WA14 1PE
This year you have changed the way appointments are made and follow up patients are put on a waiting list. I attended the hospital in May 2016 and handed in a follow up appointment request from my consultant for October, I still haven't had an appointment from that follow up request and am on a "waiting list", as its fully booked for October, how has this happened? If the consultants wants to see me again from an appointment in May, why cant I make it in May for October? Its an absolute Joke, I cant see my consultant now as the diary is always booked up with new referrals. The nurse had to put my appointment in her diary and ask the consultant to "nip in" to see me, double booking appointments. You need to change it back to what it was, re-occurring conditions and follow up appointments must be necessary if consultants as you to come back so Im not wasting time making appointments for the sake of it. Why cant you just make an appointment when I ask for one to be made? The hospital is extremely clean the staff are friendly and helpful but I feel sorry for the receptionists because I know they are faced with this problem and patients are not happy. What are you going to do about this? How do I get to see my consultant without waiting months and months for a free cancellation slot? Thanks for looking into this for me.