"My life has changed completely"

About: Royal United Hospital / General surgery

(as the patient),

After a nightmare mis diagnosis from my GP surgery and nearly a year of being very very ill, in desperation I threatened the surgery with lack if care, surprisingly I was sent as an emergency to see a consultant at RUH.

Once I was seen by Mr Walker in the gastroenteritis dept I was treated with care and kindness and he listened to me. He could see how ill I was and straight away he arranged for lots of tests, scans and endoscopy. He also arranged an appt with a dietician once my problem was known. Within 4 weeks I was diagnosed with a pancreas problem and given the right treatment. My life has changed completely in the last year and I am now feeling loads better. I will be on medication for the rest of my life. I was let down by my own GP surgery but cannot praise the RUH and Mr Walker for the care given to me and continues to provide me with.

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Responses

Response from Royal United Hospital

We thank you for your comments about your recent care at the RUH and will forward these on to the Gastroenteritis team who, we are sure, will be very grateful for your kind words.

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