"not happy with this new service"

About: Royal Eye Infirmary / Ophthalmology

(as the patient),

was given wrong information and had the impression that the operator just wanted me to go away.

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Responses

Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear Florence May

I'm sorry to hear we made you feel this way and you were given the wrong information, I'd like to try and put things right for you. As the patient opinion website is anonymous please get in touch by email to plh-tr.PALS@nhs.net with some further information.

With best wishes

Claire Jukes

Patient Experience Support Manager

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