"helpful, took their time and left reassuring us"

About: South Western Ambulance Service NHS Foundation Trust

(as a relative),

We have needed to call the paramedics twice in as many months, for my wife in August when she collapsed whilst shopping and for myself yesterday when I fell at home.

On both occasions the people who came out to us were very helpful, took their time to make sure we were ok before they left and reassuring us that we should call straightaway if we felt we needed them again. On neither occasion were we made to feel that we were wasting their time.

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