"The car parking system for disabled ..."
About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN
What could be improved
The car parking system for disabled people should be looked at urgently. This morning, I parked in front of East Block for an appointment there. Large boards at the car park entrance could not be read in time to find out what it said. I couldn't park in a designated Disabled space as there were none left so parked in an ordinary space. On trying to get an exit ticket from the booth I was told that I couldn't have one as I hadn't parked in a disabled space even though there weren't any !! I was offered the rule book to read. Had I lied I would have been able to get an exit ticket as the car park attendant wouldn't have known any different but I don't usually lie. (I might in future though). There are only 4 disabled spaces in front of East Block so I was told if they were full I should have gone to College Road car park where they have 12 spaces. Point 1. I would have had to pay to get out of that car park on finding no disabled spaces in order to drive around to College Road. Point 2. The whole point of my having a disabled blue badge is so I can walk to places I need without pain. I can't walk from College Road to East Block, that's why I have the badge. Your car park attendant was very unprofessional, very uncaring and totally didn't understand my point of view when the logic of it is obvious . Please explain to me why I had to pay to get out of the car park when other disabled badge holders didn't. Your car park attendant then sat down watching the traffic go by. Paid for not doing their job as far as I could see !!!