"Waiting time is crazy for a child!"

About: Queen Elizabeth Hospital / Accident and emergency

I came in with my 5 year old child and waited 4 hours to be seen. once seen the appointment took the whole of 5 minutes. i was told by the nurses in the childrens ward that the dr would be prescribing more antihistimines which were stronger than Piriton so to wait, i kept asking how much longer and they just kept saying her position in the que. 4 hours later seen by a dr was given no medicine and no further forward. In the future i will not be using this hospital as i would hate to think i had an emergency.

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Response from Queen Elizabeth Hospital

Patient feedback is extremely important to us so thank you for taking the time to pass your comments over.

It would be very useful if we could investigate your concerns further.

Please contact our PALS (patient advice and liaison service) team on 0800 953 0667 or pals@ghnt.nhs.uk so that we can find out more about what happened in your case.

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